Refund policy.
Updated November 7, 2026
14 days
You can get a full refund on any purchase within 14 days, no reason needed.
How to ask
Reply to Paddle’s confirmation email, request it at paddle.net or write to support@echosounds.com.br. Paddle refunds you to the original payment method.
Subscriptions
The 14 days apply to the first payment and to each renewal. If you ask for a refund within that window, no commitment fee applies. After it, cancellation follows the terms of use: access lasts until the end of the paid period.
After a refund
The license for the refunded product is deactivated in your account.